Help
Shipping
Where do you deliver?
We deliver to all regions across Lebanon.
How long does it take to receive my order?
Orders inside Beirut usually arrive in 1 to 2 days, while deliveries outside Beirut take 2 to 3 days.
How much does shipping cost?
Shipping is 4 USD across Lebanon, and free on all orders above 70 USD.
Returns
Can I return or exchange my order?
You may exchange your order in certain cases, you can read our exchange policy by clicking here.
What if my item arrives damaged?
If your item arrives damaged, we’re here to make it right. Please contact our support team by clicking here, and we will assist you promptly.
What if I receive the wrong item or something is missing?
If you receive the wrong item or your order is incomplete, please contact us within 48 hours so we can resolve it quickly.
Other
Do you have stock or do you order by demand
We keep our items in stock and do not order by demand. Once you place your order, you will receive it within one to three days depending on your location.
Will the delivery company contact me to receive my order
Yes, the delivery company will reach out once your order is ready, usually within 24 hours after it has been placed. You can then schedule the exact time that works best for you to receive it.
How do I place an order?
Browse our collections, choose your size, and add your favorite items to your cart. Once you’re ready, proceed to checkout and confirm your order.
You can always reach out to us on WhatsApp and place your order by DM, contact us on this number : +961 81 818 168
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